Privacy Policy

Go Acoustic Audio Privacy Policy

Effective Date: November 3, 2025

Go Acoustic Audio (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, make a purchase, or otherwise interact with us.

1. Information We Collect


We collect the following types of information:

  • Personal Information: name, email address, billing/shipping address, phone number.
  • Payment Information: processed securely by third-party providers such as Stripe, Square, PayPal, or Zoho Payments. We do not store full credit card details.
  • Account Information: if you create an account on our site.
  • Device/Usage Data: IP address, browser type, pages visited, cookies, pixels, and similar technologies.
  • Communications: information you provide when contacting us or signing up for newsletters.

2. How We Collect Information

  • Directly from you when you make a purchase, create an account, or contact us.
  • Automatically through cookies, pixels, and analytics tools.
  • From third-party partners (e.g., advertising platforms, CRM, customer support tools).

3. How We Use Information


We use the information we collect to:

  • Process and ship your orders.
  • Provide customer service and respond to inquiries.
  • Send order confirmations, updates, and marketing communications (if you opt in).
  • Improve our website, products, and customer experience.
  • Run advertising campaigns and retargeting.
  • Comply with legal, tax, and accounting requirements.

4. Sharing Information

We do not sell your personal information. We may share it with trusted third parties to provide our services, including:

  • Payment Processors: Stripe, Square, PayPal, Zoho Payments.
  • Ecommerce & Business Tools: Zoho (Commerce, CRM, Helpdesk, Accounting).
  • Advertising & Analytics Partners: Meta (Facebook/Instagram), Google.
  • Shipping Carriers: USPS, UPS, FedEx, DHL.
  • Service Providers: website hosting, IT support, and email marketing platforms.
  • Legal Obligations: if required to comply with law, regulation, or valid legal process.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Enable site functionality (shopping cart, login).
  • Understand how visitors use our site (analytics).
  • Deliver personalized ads and measure campaign performance.

You can disable cookies in your browser, but some site features may not function properly.

6. Your Rights

Depending on where you live, you may have rights under privacy laws (GDPR, CCPA, etc.):

  • Access, correct, or delete your personal information.
  • Opt out of marketing emails (unsubscribe link in every email).
  • Opt out of targeted advertising (through ad platform settings or browser tools).
  • Request a copy of the data we hold about you.

To exercise your rights, contact us at [email protected].

7. Data Retention


We keep your information as long as needed:

  • Order information is retained for legal/tax purposes.
  • Marketing data is retained until you unsubscribe or request deletion.

8. Security


We use SSL encryption, secure payment gateways, and other safeguards to protect your data. While no method of internet transmission is 100% secure, we work to keep your information safe.

9. Children’s Privacy


Our site is not directed to children under 13, and we do not knowingly collect their information.

10. International Users


If you access our site from outside the United States, your information may be transferred and stored in the U.S. We take steps to protect your data during such transfers.

11. Changes to This Policy


We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate when it was last revised.

12. Contact Us


For questions or concerns about this Privacy Policy or your personal information, contact us:

Go Acoustic Audio

Email: [email protected]
Phone: +1-855-344-4944
Mailing Address: 6339 Charlotte Pike, PMB A297, Nashville, TN 37209, USA

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