Go Acoustic Audio Fulfillment Policy
1. Order Processing Time Orders are processed within 2 business days. Please allow additional time for your order to be processed during holidays and sale seasons.
2. Shipping Time & Fees
Domestic Shipping:
Standard Shipping: 1-5 business days.
Shipping Fees: $12.50.
International Shipping:
Standard Shipping: 3-9 business days.
Shipping Fees: $40.
3. Order Tracking Once your order has shipped, you will receive an email notification with a tracking number. You can track your order through the link in the email.
4. Delivery Issues If you experience any issues with your delivery, please contact our customer service team at info@goacousticaudio.com or +1-855-344-4944.
5. Returns & Exchanges We accept returns and exchanges within 30 days of delivery. Items must be in their original condition. If a Saddle-Pickup has been modified, returns are accepted, and a refund will be provided less the replacement cost of the Saddle-Pickup ($50).
6. Contact Information For any questions or concerns about your order, please contact us at:
Email: info@goacousticaudio.com
Phone: +1-855-344-4944